FAQ

We weave exclusively in taffet quality, which means that the text colour can shine through on a light background colour.

All our products are made of 100% polyester yarns.

Since 01/06/2019 our yarns consist of 80% recycled polyester (from PET bottles).
Only the yarn colours that are not ordered frequently are still 100% polyester. Gradually, these will also be replaced by Newlife yarns.

Concert wristbands 14 and 25 mm : 50 pieces
Kids ID wristbands 10 mm : 20 pieces
Text ribbons : 10 meters

All other products : 100 pieces

Do the nametapes stay attached to the clothes, even after washing several times?
Yes, follow the instructions mentioned on the bag carefully and your nametapes will be very well attached. Ironing over them after washing is recommended.

Can I easily remove the iron-on nametapes?
No, in that case, it’s better to choose our sew-on nametapes.

Can I sew the iron-on nametapes?
Yes, but it’s less easy because of the heat-sealing foil.

You can have labels in special colours. For our text ribbons and nametapes there is a small additional charge for special colours. You can choose your colours on the screen.

We have about 90 symbols you can choose from, and you can put these symbols in front of or/and  behind your text. You can use our symbols on our wristbands, on our nametapes and text ribbons.

Between your text: You can create extra blank space between 2 parts of a text, by using the spacebar. 3 spaces is approximately 1 cm. This is only possible between 2 text parts and only possible with a label with one text line.

Before and after your text: Our sew-in labels already have 16mm blank space on both sides of the text. Our iron-on labels have a standard 8mm blank space on both sides of the text. Do you want extra space before and/or after your text? Please contact our customer service before you place the order !  Also, when you should re-order, you must contact us in advance.

For following products, you can upload your own logo:
- 25mm clothing labels with your own logo
- 15mm labels with own logo
- 40mm clothing labels with your own logo

- 25mm wrist/concert bands with own logo and plastic closure.

 Yes, you can. Provided you have not chosen the lurex metal thread (silver or gold). Metal cannot be put in a microwave oven, this can cause fire.

All our labels can be washed at 90 °C maximum.

Our text colors gold and silver (ref. 6 and 7) are lurex yarns. This type of yarn is a type of metal thread that is not very flexible and breaks easily during weaving. The production team cannot remove the bad labels because if they do, the labels can no longer be neatly packaged and rolled up. That is why we always weave and deliver more labels than you have ordered.

Orders received before 3 p.m., will be dispatched the following work day. This applies to name labels (sew on and iron on) in the basic colours red, blue or black on white background and white on black background.
All other products and/or special colours will be dispatched within 4 working days.

Normally, all our products are being sent as a letter, with prior Post. You have to take into account that, outside Europe, this will certainly take more than a week.

It is possible to choose a carrier, this means you will have to pay an additional cost.

Nominette is not responsible for delays due to customs formalities.

Yes. Delivery address and invoice address can be in a different country.

We cannot be held liable for loss and/or damage caused by the tranporter. Nominette can only confirm the date that your order has been handed over to the carrier. If you choose a track & trace or Express shipment, you do have the possibility to follow the progress of your delivery with a tracking code.

If you select the express service option, we use a courier service. This means an additional cost.
Your order will then be delivered within the next 1 to 6 working days (depending on the country where you live) at the delivery address you have given us.
Make sure that there is always someone present at this delivery address. The delivery must be signed for and we are not able to inform you exactly when the courier will be stopping by.

To enable cookies in Internet Explorer 7 or 8:

1. Click Start > Control Panel. (With Windows XP Classic View, click the Windows Start button > Settings > Control Panel).
2. Double-click the Internet Options icon.
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5. Select "Override automatic cookie handling" under the "Cookies" section in the Advanced Privacy Settings window.
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8. In the Internet Options window, click OK to exit.

To enable cookies in Internet Explorer 6:

1. Click Start > Control Panel. (With Windows XP Classic View, click the Windows Start button > Settings > Control Panel).
2. Click Advanced.
3. Select "Override Automatic Cookie Handling."
4. Select the "Accept" or "Prompt" option under "First-party Cookies."
5. Select the "Accept" or "Prompt" option under "Third-party Cookies." (If you select the "Prompt" option, you'll be asked for approval every time a website attempts to send you a cookie.)
6. In the Internet Options window, click OK to exit.

To enable cookies in Mozilla Firefox 3.x for Windows:

1. Click Tools > Options.
2. Click Privacy in the top panel.
3. Set "Firefox will:" to Use custom settings for history.
4. Check the box next to "Accept cookies from sites" to enable cookies.
5. Click OK.

To enable cookies in Mozilla Firefox 2.x for Windows:

1. Click Tools > Options.
2. Click Privacy in the top panel.
3. Select the checkbox labeled "Accept cookies from sites."
4. Click OK.

To enable cookies in Mozilla Firefox for Mac:

1. Go to the Firefox drop-down menu.
2. Select Preferences.
3. Click Privacy.
4. Set "Firefox will:" to Use custom settings for history.
5. Check the box next to "Accept cookies from sites" to enable cookies.
6. Click OK.

To enable cookies in Chrome for Windows:

1. Click the Tools menu.
2. Select Options.
3. Click the Under the Hood tab.
4. Click Content settings in the "Privacy" section.
5. Select Allow local data to be set to allow both first-party and third-party cookies. If you only want to accept first-party cookies, check the box next to "Block all third-party cookies without exception."

To enable cookies in Chrome for Mac:

1. Select Chrome > Preferences on the menu bar.
2. Click the Under the Hood tab.
3. Click Content settings in the "Privacy" section.
4. Select Allow local data to be set to allow both first-party and third-party cookies. If you only want to accept first-party cookies, check the box next to "Block all third-party cookies without exception."

To enable cookies in Safari:

1. Go to the Safari drop-down menu.
2. Select Preferences.
3. Click Security in the top panel.
4. Under "Accept Cookies" select Only from sites you navigate to.